Honest. Not the cheapest but honesty goes a long way in my book. Chris was easy to talk to because he listened and didn't talk down. In the end he did more to solve my trucks problem when he could have done more by taking a different approach. I feel good about my business with Courtney.
I'm very pleased with my recent experience at Courtney.Brought in my 1978 Porsche 911SC for a couple small things but primarily to diagnose a noise coming from the rear. They immediately diagnosed the noise as tire cupping from misalignment.From there they set about lowering to euro height, installing new shocks, a sport alignment, and improving the shifting. The height is now euro and the alignment is excellent. Bob adjusted the shifter and coupler and this 915 has never shifted better. #915whisperer Lively, tight handling and shifts so much better.The service and communication were excellent and the total cost very fair.
Been going to Courtney since 1982 - wouldn't go ANYWHERE else!!Courtney Truck Service is the best. They consistently contact me 1 day before my maintenance light comes on in my truck to make my appointment. They are very thorough and my vehicles are always ready when they say they will be. My Wife’s Mustang comes out of storage Saturday and will go to Courtney’s to get ready for the summer. If you have never had any work done by Courtney Truck you don’t know what you’re missing. A great family business, top notch customer service, fair pricing and they stand behind their work. Try ‘em out, what have you got to lose???
I took my vehicle to two other service locations for suspension issues and both places had a handful of issues that needed fixing and not all the same things. I took my vehicle to Courtney Truck Service and they found only one issues and took care of it for me saving me a lot of money for repairs that weren't needed.
I have taken my 1999 Porsche 911 to Courtney Truck Service for over five years. Some of the work they have performed for me has been very complicated and other work normal maintenance. Each work request has been performed professionally and at a fair price for the work. If there is an issue they openly communicate the options I have so I can make the right decision for me. I would recommend them to anyone as a great partner.
TLDR: Wanted to charge me $2000 to replace ball joints when you could visibly see that they had been replaced and were perfectly fine.2011 Ram 3500 with 270k miles I have recently purchased from a dealer I trust. Brought it to courtney's for a trip inspection. Told me my ball joints were bad and the repair would be $2k. I didn't do it. When I picked up the truck I asked them "how bad" and they looked me in the eye and doubled down that they were bad and "unsafe". Don't drive the truck.I took the truck home and looked at it for myself. Low and behold it was clearly obvious the parts had been replaced (had grease zerks) so not high miles and PERFECTLY fine. I was in awe the hub, u-joint, ball joints, brakes and rotors all had clearly been recently replaced. They looked and felt fantastic. I also got a second shop's opinion and the opinion was "don't go to that shop".I will not do business with them ever again and discourage anyone else from doing so.